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U2 Feedback U2 Feedback » ZOOTV » Stuck In A Moment - FORUM HELP » PREMIUM MEMBERSHIP FAQs - Most Common Questions & Answers
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Sicy
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Old Post 01-13-2007 07:26 PM - PREMIUM MEMBERSHIP FAQs - Most Common Questions & Answers
I've decided to start a new premium membership thread. This should answer most questions. If you have any other questions feel free to post them here.


PREMIUM MEMBER FAQs - Most common questions & answers answered



Do I have to pay for premium membership to be able to use the forums?
No. Reading and posting on interference is FREE. You must (LINK HERE: To view this link you must Register. If you're already a member, Login Here!) first. To access many of our extra features, you may pay to become a premium member. Cost is $3.00 per month or $18.00 per year.


Premium members are entitled to:
Use all public forums (posting and reading)
View members info/profiles
Download attachments
View attached pictures
Search the forum
Can use 'email to friend' feature
Can post attachments / pictures
Can post polls
Can use Private Messaging
Can use Message Tracking
Can View Who's Online
Can Store Photos in the Gallery (Great for sharing Tour photos, as well as any other photos you want to post on the forum!)
... as well as other present and future features.



How long does it take to become a premium member after sending payment?
Premium membership is set manually, by me. Basically, when someone signs up for premium membership, I will get an email. Members are set to premium immediately if I'm online. Other times it may take a few hours so please be patient. If you have waited over 24 hours please forward me a copy of your paypal receipt and let me know that you still have not been set.



Do I have to be a premium member to post pictures?
No. You may upload your pictures to the web using an online photo hosting site such as (LINK HERE: To view this link you must Register. If you're already a member, Login Here!) or you can use your member gallery here at Interference. (LINK HERE: To view this link you must Register. If you're already a member, Login Here!). Then from there you can paste the links in your posts. For information on how to post pictures, please read (LINK HERE: To view this link you must Register. If you're already a member, Login Here!).



What if I dont have a credit card or cannot pay using Paypal?
You may send a check or money order to the board owner. Please click on the white 'subscribe' button at the top of the forum, and whether you want to pay by month or by year and you will find his mailing address.



Can I pay for premium membership for another member?
Yes. Just type their username in the box when you pay instead of your username. Please make sure you type the username correctly.



It's been a year since I paid for premium and Paypal automatically deducted another $12 from my account. I didnt authorize this, why??
When you SUBSCRIBE to a service it is just that, a subscription. Paypal will automatically deduct it from your account based on how you paid (monthly or yearly). If you do not wish for Paypal to automatically deduct payment from your account, you may CANCEL your subscription in Paypal after you pay. You will still remain premium for the amount of time you paid for.



How do I cancel my subscription?
You must cancel your subscription in PAYPAL. (LINK HERE: To view this link you must Register. If you're already a member, Login Here!). Please do not ask us to cancel your subscription, because we cannot do this for you.



How do I know when my premium membership is up?
You can search your HISTORY in Paypal to find the initial date that you paid for premium membership.



I changed my credit card or info in Paypal since I subscribed to premium membership, will it still automatically renew?
No. You must re-subscribe with the new card once your premium runs out.



I want to register a new username but I dont want to pay again for premium membership. Can my premium membership be transferred from one username to another?
If absolutely necessary, yes. Send me an email with your old username and your new username and I can transfer it for you.



I am no longer Premium, what happened?
Most likely your subscription has expired, as Elvis is updating them. Simply re-subscribe should you wish to continue Premium Membership.


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COBL_04
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Old Post 04-23-2007 09:12 AM -
Hopefully someone reads this! lol

Anyway I want to become a premium member, but I'm 16 and I have no idea what paypal is, but I think I can get a check or money order from the bank. Problem is, I'm in Australia, so how do I do it exactly? Do I pay only the $12? Or do I have to make it to the exchange rate?


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bono_man2002
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Old Post 04-23-2007 03:06 PM -
You can also do a money order at the post office.

Um, Yes. You have to pay the exchange rate, with the way the Aussie dollar is , its going to be around if not less than $20


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Quote:
Originally posted by rogergilmour
It's my real name, and who are "Pink Floyd"?

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COBL_04
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Old Post 04-24-2007 08:08 AM -
Ok cool, so dio I just explain that when I rock up?


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It's just a moment, this time will pass

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bono_man2002
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Old Post 04-24-2007 08:32 AM -
I'm pretty sure all you need to say is your going to make an international money order for $12 US Dollars. and Should be fairly easy after that.


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Quote:
Originally posted by rogergilmour
It's my real name, and who are "Pink Floyd"?

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maycocksean
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Old Post 06-13-2007 04:52 PM -
Okay, so I just did that changing credit card thing on paypal and it said it cancelled my subscription to Interference. So do I have to wait until my Premium subscription runs out, which I assume will be in January 2008 to re-subscribe or can I do that earlier. And will I receive some sort of notification from Interference that my subscription has run out?

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Sicy
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Old Post 06-13-2007 05:25 PM -
You can wait until it runs out to re-subscribe.
I dont believe users are notified by us when it runs out.


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Old Post 06-13-2007 10:01 PM -
Quote:
Originally posted by Sicy
You can wait until it runs out to re-subscribe.
I dont believe users are notified by us when it runs out.


When I resubscribe, I won't have to "start over" as an interference member though right? I won't have to get a new user name and have my post count start over and all that?

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Sicy
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Old Post 06-13-2007 10:16 PM -
Noooo.


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Old Post 06-25-2007 09:57 AM -
How do you renew payment?


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Old Post 06-26-2007 03:51 PM -
I just received the email... are you sayng i can't renew at $12 a year anymore? But its $18 now? I shouldn't have to pay extra because somebody forgot to remind everyone about renewing.

When do i need to renew before I lose my premium status?

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Old Post 06-26-2007 04:07 PM -
So, I got the email from the administrators telling me I hadn't been actually subscribed though I was getting the bennies, and I'd like to re-up properly but there is no record apparently in PayPal of my subscription (I used to do the 2$/month option). So, do I need to just start a new subscription altogether?

Cheers!

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Old Post 06-26-2007 05:28 PM -
Quote:
Originally posted by Babydoll
How do you renew payment?



(LINK HERE: To view this link you must Register. If you're already a member, Login Here!)


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Old Post 06-26-2007 05:31 PM -
Quote:
Originally posted by jesseu2
I just received the email... are you sayng i can't renew at $12 a year anymore? But its $18 now? I shouldn't have to pay extra because somebody forgot to remind everyone about renewing.

When do i need to renew before I lose my premium status?



The email is not an indicator that you are or are not subscribed... its an informational email.

Only current and active subscriptions will be valid for the $12/yr rate until they expire (ie. canceled, credit card expires, etc).

The rate increase is not dependent on the lapse in auditing. It's been planned for some time.


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Old Post 06-26-2007 05:32 PM -
Quote:
Originally posted by ShellBeThere
So, I got the email from the administrators telling me I hadn't been actually subscribed though I was getting the bennies, and I'd like to re-up properly but there is no record apparently in PayPal of my subscription (I used to do the 2$/month option). So, do I need to just start a new subscription altogether?

Cheers!



If you used PayPal previously, it should be in your history. If not, perhaps you used a different paypal account?

Either way, you can re-subscribe by going to (LINK HERE: To view this link you must Register. If you're already a member, Login Here!)


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